In a recent update, the online game Lost Ark issued an apology for the fact that it has awarded players multiple founder packs. They will be refunding all and any founders packs in order to prevent confusion and frustration. Here’s what you should know about this controversy before jumping back into your own cryptozoologist journey!

No, you’re not in trouble if Lost Ark awarded you multiple founder packs

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(We’ve updated the end of this post to reflect Amazon’s most recent statement on the matter.)

Blink and you’ll miss it: An interesting malfunction in the Lost Ark founder pack distribution method has resulted in an unexpected windfall for the unwary – and suspicious – gamers. Some players were getting extra copies of gifts from the platinum packets at first, as noted on the Amazon’s Lost Ark forums.

“This issue has been resolved, and players are no longer getting duplicate packs,” an Amazon representative informed those who reported the problem yesterday and early today. “For individuals who are concerned that action would be taken against their accounts, please know that this is a glitch, and we will not penalize anyone who were impacted.”

However, as several players on Reddit and the official forums pointed out, some gamers may have exploited the bug to spawn an unlimited number of copies for themselves, and some of the items in the packs include stacks of currency and cosmetics that aren’t account-bound and can even be sold in-game to other players. It doesn’t seem like Amazon or Smilegate will be cleaning up the unintentional and ill-gotten earnings, which, depending on the number of individuals impacted, might lead to a sour economy. According to one Redditor, a single user who stole ten crates might earn over a million gold, setting a dangerous precedent for Amazon.

Update

Amazon has said that it is once again investigating the matter.

“Some gamers claimed numerous Founder’s Packs and Twitch Drops yesterday due to a database timeout. This impacted fewer than 4% of all accounts, with the bulk of these players merely receiving 1-2 more items, none of which were Royal Crystals. We acted immediately to implement a patch that has prohibited the creation of more things, and we’re presently working with Smilegate RPG to cancel the products that were produced during this time. We anticipate this update to arrive later today, since maintaining the in-game economy is a top priority for the team. Thank you for your patience, and we will contact you as soon as possible with an update.”

Smilegate RPG is working with us to revoke numerous Founder’s Pack and Twitch Drop claims. We anticipate this update to arrive later today, since maintaining the in-game economy is a top priority for the team.

More information may be found here. https://t.co/VhC1NTIC0d

— Lost Ark (@playlostark) February 10, 2022

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Frequently Asked Questions

How To Claim Lost Ark founders pack?

A: To claim your founders pack, you need to contact our support team in game and let them know of the situation.

Will Lost Ark have server transfers?

A: Server transfers are not currently planned for Lost Ark.

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